* About delivery and returns

[ About delivery period ]

Normal products: Approximately 10-15 days from order date

Reserved products: Depending on the product, but from the order date 30 day level

*The estimated delivery date may change due to production reasons.

*This product cannot be delivered on a specified date.

*Based on business days (Excluding weekends and holidays)
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[Cancellation and Returns]
After confirming your order We cannot accept cancellations or returns. Therefore, please check in advance.

In the unlikely event that there is a defective product, please contact customer support.

[About exchange]

Regarding exchange due to customer's convenience, If you contact LA POMME customer support within 3 days after the product arrives, we will accept it. In that case, the shipping fee will be borne by the customer.

*Exchanges due to customer convenience are limited to one time.
*Please note that we cannot accept exchanges if there is no stock of the exchanged product.

※ It can be exchanged for the same product or other products. If there is a difference, we will ask you to pay it in advance on the invoice.

Please contact customer support.

[ About the color of the image posted on the online store ]

・The color of the image of the model wearing may vary depending on the lighting conditions. When it looks brighter than the actual color There is

・The color of the product The color of the product image is close to the actual product. It is. Please check the product image.

*Product images are taken to make them look as close to the actual color as possible, but the color may differ from the actual product depending on your device, lighting, etc.
*In addition, due to the characteristics of sewing, there may be slight errors in size measurements.